Technology

Stracl is a cloud-based software created to automate and accelerate organizational change management

Therefore, it is important that Stracl implements security and integration technology that will enhance trust and user experience in Stracl.

ISO 27001 is the international standard for Information technology. This certificate demonstrates Stracl’s compliance with 100% of the standard's data privacy and security requirements.

Coming Soon

Cyber GRX is a third party that validated Stracl's cyber risk and security management to be in compliance with industry standards. Assessments are renewed and updated annually.

Stracl's Software Operational Commitment

Keeping your application up and running

Data Recovery

  • Data backup 3 times per day, at 05:00 AM, 10:00 AM, and 05:00 PM US Pacific Time.

  • 30 days backup data storage with a standard charge of 1 hour for any backup restoration, billable by credit card.

User Privacy

  • Stracl, inc. follows the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.

  • Stracl, Inc. is also in accordance with the General Data Protection Regulation (GDPR).

Administrative Controls

  • Administrators are authorized to setup and define user access to manage org data in the 4 main modules.

  • Administer Stracl REST API and manage large data import.

  • Ensures the setup of Stracl SSO for users to access Stracl with corporate accounts.

  • Verify users are trained in their process area and are informed of information security training.

Stracl Server

  • Stracl server is supported with Amazon Web Services (AWS) and can operate in multiple locations in the world and offering cloud computing capabilities.

User Access

  • Stracl follows the Subscription Service Agreement (SSA) governs customers’ requests for, access to, and use of Stracl websites and services.

  • Utilize SSO & SAML to enhance user login experience.

Billing Information

  • Payment information is collected for the purposes of processing orders, notify order status, and the conveniences of future purchases.

  • Encrypted credit card information with third-party Payment Processor, Stripe.

Data Backup and Recovery

  • The Stracl Customer Support policy describes data backup and recovery. Backups are run 3 times per day, at 05:00 AM, 10:00 AM, and 5:00 PM US Pacific Time for 30 days.

  • We have a standard charge of one hour for any backup restoration, billable by credit card. We can go back 30 days.

Data Retention and Destruction

  • The Stracl Subscription Service Agreement (SSA) describes return of customer data. For 30-days after termination, upon request we will make Stracl available for you to download your Data.

  • After such 30-day period, we have no obligation to maintain your Data and may destroy it.

Data Storage

  • All Stracl customer data is stored in the cloud on Amazon Web Services (AWS) in the United States. Customers can request, for an additional charge, that their data is stored on a different AWS server in a different location.

User Privacy

  • Stracl, inc. follows the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.

  • Stracl, Inc. follows the practices outlined in the General Data Protection Regulation (GDPR).

User Access

  • The Stracl Subscription Service Agreement (SSA) governs customers’ requests for, access to, and use of Stracl websites and services.

  • We require customers to implement Single Sign-On (SSO) to simplify the user login experience and enhance the user security.

Administrative Controls

  • Stracl Administrators set up and define user access.

  • Stracl Administrators are responsible for the organizational data import into Stracl using spreadsheets or our REST API.

  • Administrators are onboarded and trained in Stracl administration by customer support. They are responsible for training Stracl customer end users.

Billing Information

  • Payment information is collected for the purposes of processing orders, notify order status, and the conveniences of future purchases.

  • If payment for Stracl is by credit card, Stracl uses third-party Payment Processor, Stripe.

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